Summary: Rules for Stores, restaurants, food vendors, grocers and other Merchants.
Key points:
- Sellers remain responsible for products, listings and fulfillment promises.
- Commercial terms come from approved configuration, not this prose.
- Seller activation requires role-specific acceptance and approval.
Policy sections
Listings and operations
Provide truthful product, food, pricing, inventory, allergy, safety, origin and availability information. Maintain required registrations, licenses, insurance and records.
Orders, fulfillment and returns
Honor accepted orders and approved cancellation, return, delivery and support workflows. Preserve evidence and do not bypass platform records.
Commercial terms
Subscriptions, setup fees, transaction fees, payment costs, promotions, reserves and other amounts are captured from the active Commercial Policy and stored with the relevant transaction or acceptance.
Suspension and termination
Material safety, fraud, compliance, quality or nonperformance concerns may pause listings, payments, assignments or account access pending review.
Platform role and availability
LEVELLER operates a technology marketplace and coordination platform. Independent Sellers, Merchants, Drivers, Providers, suppliers and other participants perform the underlying goods and services. Features may be limited, controlled, staged, suspended or unavailable.
Account security and authority
Use accurate information, protect credentials and MFA, and act only for yourself or an organization you are authorized to represent. Access is permission-controlled and material actions are audited.
Rules, evidence and enforcement
Keep accurate records, follow applicable law and category rules, and cooperate with evidence-based reviews. LEVELLER may restrict, suspend or terminate access to protect users, the platform or the public.
Disputes and responsibility
Available support, review and appeal processes do not make LEVELLER the seller, carrier, employer, insurer, medical provider, customs broker or guarantor. Rights that cannot lawfully be waived remain unaffected.